I'm a user experience researcher, design thinker, team leader and lifelong learner passionate about creating experiences that delight users by delivering insights that drive impact.
"I always considered you an exceptional talent, and we were truly fortunate to have brought you into IBM. I genuinely enjoyed working with you—and our conversations in the studio were a real highlight for me."
"Jeannetta is a rockstar Researcher. She and I only worked together for a couple of months but in that time she proved multiple times how talented, proactive, and insightful she is. She adeptly reads between the lines of what is said to uncover the needs of our customers, users, team, and leaders. She quickly operationalized these needs to unearth answers to questions without anyone's direction. Like a pro she delivers these answers with executive summaries supported by key details and insights, recommendations, and next steps. She brings a glass-half full positive outlook and attitude no matter how stressful the situation is. She delivers 100% in effort every day. She is one of those people who you wish you could clone because Jeannetta is an amazing UX Researcher, not to mention human. She makes business decisions easy and confident with every study she does and she is a joy to work with!"
"Jeannetta Wilson Thank you for the exceptional work in helping us define a great product experience.
You’ve made a tremendous impact on our product, and anyone who gets to work with you next is incredibly lucky. Wishing you all the best—don’t hesitate to reach out anytime!"
"I really enjoyed working with you on the Generative AI for Designers work stream last year—you always brought a positive mindset and were a great collaborator. Let's stay connected!"
"Jeannetta, I want to thank you for all the effort you have put into understanding, planning, conducting and synthesising the 'data topics' user study. Conducting concept testing for new products, especially brand new concepts can be daunting - but you handled it with ease! I am extremely impressed with how you structured and presented your analysis, including actionable recommendations. The addition of real quotes, voice recordings and the sentiment map made the presentation exceptionally impactful. Thank you for your great work!"
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"Jeannetta, It has been my absolute privilege to work with you, not just as a partner, but as a friend❤️. You are a truly PHENOMENAL researcher who has made a lasting impact on the project and our team, and I have no doubt you will continue to inspire those around you. Wishing you all the success you deserve. I will always be rooting for you!
"Jeannetta, thank you so much for treating Project Ripasso as your playground. You are so interested in all things AI, in how users think about and use AI, your patience when interviewing participants, your readiness to change research plans, and above all, your amazingly fine-tuned sense of where the interesting questions are. I enjoy working with you and look forward to our continued collaboration!"
"Your super power is that you CARE and I always appreciated your insatiable curiosity and willingness to learn. You made a difference at IBM and I can’t wait to see what you do next 💪💙🐝"
"Jeannetta, I wanted to send over this much deserved appreciation for your work, energy and rigor. You approach your work with curiousity and think deeply about your findings and insights. During your 'Data Topics' project you worked closely with stakeholders throughout each step of the project, and that showed in your playback as well. Congrats on a great job!"
"Very interesting presentation! This research is very valuable!"
"Thank you so much for being an active participant in the IBM AI UXR Patents Workstream, as part of the Gen AI UXR Guild! Your openess to lear about the patent process, willingness to collaborate across disciplines/BU's and explore new ideas has been a joy to see. Congratulations on your first-time patent journey!"
"Thank you for making my time at IBM memorable and a great learning experience. I appreciate your expertise and guidance and hope you know how much I will miss working with you. The Data & AI team are lucky to have you and I cannot wait to see how your ideas and knowledge shape not only the product but the D&AI UXR culture!"
"Great work on your watsonx BI listening tour playback!! Not only did you recieve praise and alignment from product stakeholders on insights, research questions, and identified gaps from this effor, but you were also able to provide connections to work currently in progress, projects being planned that have already been prioritized, and what the team already delivered. Lots of great dicussion and praise from watsonx BI stakeholders followed this research readout!"